Terms & Conditions

Terms & Conditions – Maya Inks

Last Updated: 4 November 2026

Welcome to Maya Inks. These Terms and Conditions govern your access to and use of our website, https://mayainks.com, and the purchase of products offered through our online store.

By visiting our website, creating an account or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

Maya Inks is a manufacturer and supplier of art materials, creative products, craft supplies and related accessories.

Our website provides customers with information about our products and the facility to purchase products online.

We reserve the right to update, modify or change these Terms and Conditions at any time. Changes will become effective once published on this page.

2. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, specifications, colours and pricing.

However:

Actual product colours may vary slightly due to screen settings and photography.
Packaging and labels may change from time to time.
Product results may vary depending on application methods, materials and environmental conditions.
Customers should read product descriptions and usage instructions before purchasing.

We reserve the right to correct product descriptions, specifications and pricing errors.

3. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges and other fees will be displayed during checkout wherever applicable.

Orders are subject to successful payment verification.

We may cancel or refuse an order if:

Payment is unsuccessful.
Incorrect pricing or product information is displayed due to a technical error.
A product is unavailable.
We suspect fraudulent or unauthorised activity.

Any amount received for a cancelled order will be refunded through the applicable payment method, subject to payment-provider procedures.

4. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

An order confirmation email or message acknowledges receipt of your order but does not necessarily mean that the order has been accepted for dispatch.

We reserve the right to accept, reject or cancel orders where reasonably necessary.

Customers are responsible for providing accurate billing details, contact numbers and delivery addresses.

5. Processing and Shipping

Standard order processing time is approximately 2 working days after successful order confirmation, subject to product availability.
Delivery time depends on the shipping destination, courier service and other logistical conditions.
Shipping charges, where applicable, will be displayed during checkout.
Customers must provide complete and accurate delivery information.
Maya Inks is not responsible for delivery delays caused by courier companies, weather conditions, natural events or circumstances beyond our reasonable control.

Customers should inspect the package upon delivery and report any visible transit damage or missing items promptly.

6. Returns and Refunds

Maya Inks offers a 7-day return window from the date of delivery, subject to the conditions below and applicable consumer laws.

Return Conditions

Products must be unused, unopened and in their original condition.
Original packaging, labels and accessories must be retained.
Products damaged through customer handling or improper storage may not qualify for return.
Customers must contact Maya Inks before sending a product back.

Return Shipping

Return shipping and transportation costs are generally the customer's responsibility.
The return address will be communicated to the customer or provided as instructed on the return shipping label.
Customers should use suitable packaging to prevent damage during return transit.

Refunds

Once the returned product has been received and inspected, eligible refunds will be processed through the original payment method or another mutually agreed method.

Refund processing time may depend on the payment gateway or banking service.

Nothing in this section limits any mandatory consumer rights or remedies available under applicable law.

7. Product Usage and Safety

Our products are intended for the applications described in their respective product listings and instructions.

Customers are responsible for:

Reading product instructions and safety information before use.
Conducting compatibility tests where appropriate.
Using suitable protective equipment when handling chemical or art materials.
Storing products safely and according to the manufacturer's instructions.
Keeping products away from children unless specifically intended and labelled for their use.

Maya Inks shall not be responsible for damage resulting from misuse, improper mixing, incorrect application, unsuitable storage or failure to follow product instructions, to the extent permitted by law.

8. Intellectual Property

All website content, including logos, brand names, product photographs, text, graphics, designs and other materials, belongs to Maya Inks or its respective rights holders unless otherwise stated.

No material may be copied, reproduced, distributed, modified or commercially used without prior written permission.

9. User Accounts

Customers are responsible for maintaining the confidentiality of their account login details.

You agree to provide accurate and current information when creating an account or placing an order.

Maya Inks reserves the right to suspend or restrict accounts involved in fraudulent, misleading or unauthorised activities, subject to applicable law.

10. Website Availability

We aim to keep our website operational and accessible. However, temporary interruptions may occur due to maintenance, technical problems, server issues or circumstances beyond our control.

We do not guarantee uninterrupted or error-free website availability.

11. Limitation of Liability

To the extent permitted by applicable law, Maya Inks shall not be liable for indirect or consequential losses arising from website usage or product application.

Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by applicable law, including mandatory consumer protection rights.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.

Please review our Privacy Policy before placing an order.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in the applicable jurisdiction, subject to mandatory consumer protection laws and other applicable legal requirements.

14. Contact Information

For questions regarding orders, payments, shipping, returns or these Terms and Conditions, please contact us:

Business Name: Maya Inks

Website: https://mayainks.com

Email: mukund.mayainks@gmail.com

Phone / WhatsApp: +91 9999257722

Location: India

By using our website and placing an order, you acknowledge that you have read and understood these Terms and Conditions.

Maya Inks – Inspiring Creativity, One Product at a Time.